Do Not Call Handling Template
These templates will be for how you handle customers who have registered on State, National, or Internal Do Not Call registries. Just copy, paste, and adjust to your needs!
[BUSINESS NAME] will maintain compliance with both the Do-Not-Call registry and our internal “Do Not Contact” suppression list. We will scrub all contact data at least every 30 days to ensure no unwanted messages are sent. This process is aligned with the TCPA and applicable state-level DNC regulations.
To ensure lawful outreach, [BUSINESS NAME] routinely checks both the state-level Do-Not-Call list and our own internal opt-out database. We scrub contact lists no less than once every 30 days to prevent SMS delivery to any numbers flagged for suppression, per TCPA and state compliance rules.
[BUSINESS NAME] actively manages a suppression system that respects both the DNC registry and our internal opt-out list. Our platform scrubs all SMS contact lists every 30 days or sooner, ensuring full compliance with the TCPA’s DNC requirements and applicable state laws.
To remain compliant with the TCPA and Do-Not-Call policies, [BUSINESS NAME] uses automated tools to cross-check every contact list against both public and internal DNC records. We update suppression lists and scrub all outbound SMS lists on a 30-day rotation or more frequently if needed.
[BUSINESS NAME] follows strict DNC protocols by honoring the Do-Not-Call registry and maintaining an internal list of contacts who have opted out. All lists are scrubbed and validated every 30 days to prevent unintentional SMS delivery, in accordance with TCPA requirements.