Dynamic Contact Management
Here's what you need to know
Features:
Multiple Contact Numbers:
- Add and manage multiple phone numbers for a single contact.
Custom Fields:
- Create new fields for additional contact information.
- Use custom fields dynamically in scripts.
Steps to Manage Contacts Effectively:
- Navigate to the "Contacts" page.
- To add multiple numbers:
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Open a contact and click "Add Number."
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Choose the type (e.g., mobile, home, work) and enter the number.
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Save the contact.
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- To create custom fields:
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Click "Add Custom Field" and name it (e.g., "Policy ID").
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Save the field. It will now appear in the contact profile and be available for scripts.
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- Use dynamic fields in scripts by inserting placeholders (e.g., ).