Log out of your account: To update your password, you'll first need to log out of your current session. You can do this by locating the logout option within your account settings or profile menu.
Go to the main login page: Once you've logged out, navigate to the main login page of our platform or website. This is typically the page where you initially enter your credentials to access your account.
Click on "Forgot Password": On the login page, you'll find an option labeled "Forgot Password" or similar. Click on this option to begin the password reset process.
Enter your email: You'll be prompted to enter the email associated with your account. Please ensure that you enter the correct email address.
Check your email: After submitting your email, you will receive instructions on how to reset your password in your inbox. Please check both your inbox and spam/junk folders if you don't see the email immediately.
Follow the instructions: Open the email and follow the instructions provided to reset your password. Typically, this will involve clicking on a link or entering a verification code.
Set a new password: Once you've verified your identity, you'll be prompted to set a new password for your account. Choose a strong and secure password that you can remember easily.
Log in with your new password: After successfully resetting your password, return to the login page and log in to your account using your new credentials.
If you encounter any difficulties or have any questions about updating your password, please don't hesitate to contact our team. We're here to assist you every step of the way.
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Here is a visual guide:
1. Navigate to your Dashboard on https://gail.lula.com/
2. Click on your User Email on the bottom lefthand side of the menu
3. Click "Logout"
4. Click "Login"
5. Click "Forgot password?"
6. Click "Continue"
7. Please check the email address for instructions on how to reset your password.
